Recruitment
The challenge
The Sydney office of a global recruitment agency was being treated like a colonial outpost by their central IT team based in London.
Local staff numbers were small, meaning remote management should have been straightforward – but head office failed to sense that Australia’s poor internet speed was causing trouble daily when connecting to the UK-based mail server.
With a view to expanding within the region, the client approached Origin84 to assist with taking ownership of IT for of the Asia/Pacific region.
The approach
To help bring new offices online, we designed an ‘IT solution in a crate’: a team member in the new office would be able to simply set up their supporting IT with limited instruction through the use of preconfigured hardware and cloud-managed firewalls. Expanding to Melbourne was simple; expanding to Hong Kong needed more careful consideration.
The result
Uncoupling the Sydney office from its global IT ties enabled it to become the Asia/Pacific hub. A great result on all sides.
“Suddenly everything got simpler. No more bottlenecks, no more drumming our fingers waiting for a response from head office.”
“Speed is the key in recruitment. Origin84 grasped that from the start. When we planned the business case for opening a chain of new offices, Origin84 enabled us to treat the IT side as a known quantity rather than a nebulous how-long-is-a-piece of string.
“They continue to offer great support. Would recommend without question.”
Sarah Q
General Manager, Australasia
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